Help & FAQs

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

All inquiries can be forwarded tobluecron.gb@gmail.comor Live Chat (which will be added soon)

We accept all Major Credit Cards: Visa, MasterCard, Discover, Amex and also PayPal

Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours. 

We process all orders in GBP. While the content of the cart is displayed in several currencies, you will checkout using GBP at the most current exchange rate.

You can be absolutely sure that all purchases here are safe and secure. 

We ship from our partnered warehouses & factories located in UK. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

Refunds are processed within 7 days from when we receive the item(s).

We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Our company is located and registered in the UK.